Consultations are by appointment except on Monday morning (or Tuesday following a bank holiday) when we run an 'open surgery'.
We endeavour to keep appointments running on time and although this is not always possible it is our aim to keep waiting to within 30 minutes. Emergencies take priority at all times and we will see urgent problems on the same day.
We prefer all children under the age of 16 be accompanied by an adult.
If you need to speak to the doctor or the practice nurse, calls can be taken at set times rather than in surgery hours. Please arrange this with the receptionist who will advise you on times.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you are unable to attend your appointment please inform the receptionist at the earliest opportunity.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.